Popular Articles

61. Search through the Userlane Assistant

    Last Updated: 03/19/2024 in Manage & Publish Customization
    Discover content effortlessly with Userlane Search! Connect to knowledge bases, search through guides, announcements, and documents. Customize filters & enable in your app.

62. How to onboard users effectively

    Last Updated: 01/12/2024 in Best Practices
    Learn how to effectively onboard your users for maximum results! Discover the key stages of successful onboarding, from product learning to value realization. Find out how to engage, habituate, enable success, and showcase your product's value. Don't miss this guide to optimize user experiences and drive customer satisfaction.

63. Tags

    Last Updated: 09/10/2024 in Create & Build Tags
    A Tag marks a single element that should be tracked to measure users’ interaction with that element within the underlying application. Learn how to use tags with Userlane.

64. Secure Snippet

    Last Updated: 01/12/2024 in Setup Snippet
    Userlane's JavaScript Snippet supports SRI for enhanced security. Protect your app from tampering by verifying the integrity of Userlane's packages.

65. Translate a Guide

    Last Updated: 06/03/2025 in Create & Build Guides
    Translation in Userlane: best practices for efficient translations within Userlane, via export/import, or in the Userlane Editor. Check the advantages of auto-translation.

66. Implement a command to open the Assistant

    Last Updated: 04/10/2024 in Dev Reference
    Learn how to control the visibility of Userlane content and trigger the Assistant on specific elements. Requirements and implementation instructions included.

67. User Details and Activities

    Last Updated: 06/03/2025 in Analytics Content Analytics
    Access User Details and Activities in Userlane Portal. Check Guide completion, target users, review activities, and validate user information.

68. Installing and Configuring the Userlane Browser Extension for Firefox on Windows (SSO)

    Last Updated: 06/03/2025 in Setup Seamless Rollout
    Learn how to silently install and configure browser extensions in Mozilla Firefox on Windows. Use enterprise policies and managed storage manifests for seamless deployment. Example files and registry keys provided.

69. Best practices for setting up your NPS Survey

    Last Updated: 03/04/2024 in Best Practices
    Unlock valuable insights with NPS surveys in your app. Follow these 4 tips from Userlane to optimize your NPS setup: unchanged question, reminders for non-responders, flexible end date, and targeted user segmentation.

70. App Discovery

    Last Updated: 04/09/2024 in Analytics
    Enhance SaaS efficiency with Userlane App Discovery. Identify, track, and optimize software usage to reduce costs and streamline your organization's applications.

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