Set up your application URL

The URL of your application should be set in the Userlane Portal at family.userlane.com.

In the Portal, select Settings from the Application dropdown then select Application URLs in the left sidebar.

  • If you implement Userlane via the browser extension, Guides are displayed in the defined application URL. Keep in mind that you can add more than one application URL. The Userlane browser extension works on all specified URLs but only one can be set as your default URL. If you want to use Userlane for more than one application, please contact your Customer Success Manager.

 ℹ️  You will be asked to add this application URL the first time that you click Open Editor in the Application dropdown in the Portal, 

  • If you are signed in to the Portal and click Open Editor, you are redirected to the default URL that is set for the application. 

If you need to change the URL later and you already have a Userlane account:

⇨ Start this Guide to learn how.

ℹ️  If you trigger a Guide via a link, users will be redirected to the default URL. If you would like to redirect your users to different URLs, check out our Share Guides directly with a link article.

How to disable a URL

To disable an application URL, go to Settings > Application URLs and disable the toggle for the specific application. 


ℹ️  Disabling a URL applies only when Userlane has been implemented using the browser extension. If you have implemented Userlane via the JavaScript snippet, your Userlane content will still be accessible to your users