Analytics

Learn more about using Analytics to improve user engagement.

Articles

Evaluate your content with analytics
The Analytics dashboard gives you a broad variety of insights about your Guides. In this article, we show you how you can effectively evaluate and improve your Guides.  Why is analytics important?  So you recently went live with your Gu...
Analytics Overview
Select the time range that you want to analyze.    Select the filter you would like to apply in order to see in-depth performance per target group. In the example below, the User Segment titled "New Users" has been selected, m...
Guide analytics
Understand the Userlane Guides Analytics. First, select the time range that you want to analyze and apply any filters to narrow down the user group you are interested in.   Overall Performance How many users started your Guides? G...
Guide step details
Step details provide insights into each of your Guide steps to help you understand exit points and errors. First, select the time range that you want to analyze and apply any filters to narrow down the user group you are interested in. Details ...
Announcement analytics
Understand the Userlane Announcement Analytics First, select the time range that you want to analyze and apply any filters to narrow down the user group you are interested in. Overall Performance How many users saw your announcements? Any o...
App analytics (Beta)
BETA Userlane's App analytics provides a holistic overview of your application, helping you to visualize the level of engagement that users have with your underlying applications. The reports provide you with the insights you need to help y...
Analytics filters
Use filters to refine your Userlane Analytics dashboard. Userlane's Analytics dashboard provides filtering options to help you quickly extract the key insights that you need to evaluate the performance of your application, Guides, and Announcem...
Alert notifications
Alerts indicate that an error or errors are recurring on a specific step in your Guide. They can provide quick feedback about a change in your app or in the HTML code that affects Userlane. Alerts are triggered whenever an error on a step meets the ...
Analytics error log
If you need to resolve an alert, the Error Log can provide more information to help you understand why the error occurred.  Guide details Current status:  Displays the status of this Guide. This is either Public or Private.  ...
Analytics privacy settings
Our analytics privacy settings enable you to select the level of event tracking that you need to help you build a clear picture of how your users are engaging with the Userlane platform and how well your applications are being adopted.  The pr...
Measuring the Net promoters score (NPS) in-app with Userlane
ℹ️  NPS is still in development. Measuring the Net promoter score (NPS) metric is the key to understanding your user’s belief about your application. Sending the NPS survey via email requires a lot of manual setups and the response ...