At Userlane, we integrate artificial intelligence (AI) to enhance the experience across our platform.
Our AI capabilities are designed with data security, user value, and transparency in mind. We use a locally hosted version of OpenAI’s language models to power selected features in the Userlane Platform. Read more in this article.
Where We Use AI in the Userlane Platform
Portal Features
- HEART AI-powered Insights: We generate insights from HEART data to help you quickly understand what is going on and identify trends. The App overview page and each HEART letter contain those insights.
- Survey and NPS responses summary: We use AI to summarize text responses from the NPS comments and survey responses. That way it's easier to get a glimpse of what your users are saying without reading through all their comments.
- Auto-translate Messages: To save time, you can automatically translate your Messages (Announcements, Surveys, NPS) to different languages using our AI option.
- AI-Powered User Segmentation: Feature that helps you build user segments faster using conversational language.
Player Features
- AI Assistant: An intelligent Assistant within the Userlane Player that answers natural language questions.
Editor Features
- Auto-Translate Text: An option to help you accelerate the content creation by instantly translating instructional text into multiple languages with AI.
- Regex Validation in Guides: AI helps you simplify the creation of validation patterns using natural language to generate regular expressions.
- AI Regex Helper for Validators: Easily generate complex regex validation rules using plain language descriptions.
