With Userlane users can learn and complete a specific task or process without requiring previous training.
Userlane overlays the application, guiding the user through an end to end process.
| Content Type | Why use it | |
|---|---|---|
| Process Tracking | Tasks | Track multi-step workflows and user actions inside your application |
| Tags | Track simple or single-interactions, e.g. did a user click a button, visit a page | |
| Validation | Validators | Checks if an input is done correctly |
| Guidance | Guides | Step-by-step walkthroughs through processes in the application |
| Tooltips | Explain an element to help users complete a process, can also be linked with a Guide | |
| Beacons | Highlight an element by drawing the user's attention with the help of a pulsating icon | |
| Messages | Announcements | update Users on important update, process changes or reminders |
| Standard Surveys | Gather feedback with customizable questions about application functionality or specific processes | |
| NPS Survey | Track your user’s loyalty and opinion based on how likely they are to recommend your app | |
| Welcome Slide | Welcome new users to the Userlane Suite within your application |
