Working with images

We all know the power of a well-placed, well-chosen image. With Userlane you can quickly upload an image to enrich your Userlane content.


Why use it

Adding images helps to 

  • provide users additional context in your content
  • make your content more discoverable 
  • promote your organization's branding and voice
  • directly increase user engagement


Where to use it

You can customize images for the following content types:

  • Userlane Assistant Avatar
  • Welcome Slide
  • Announcements
  • Assistant Help 
  • Individual steps in Guides

Enlargable images

Images added to the Welcome Slide, Announcements, and Guide steps can be enlarged with a simple click so that users can view the image in greater detail. This enables you to add detailed images of process diagrams, organizational charts, and even screenshots of your application so the user has additional context to quickly and easily understand the task at hand.


Supported File Types

Depending on where you add images, there are different file recommendations and behaviors. Use the quick reference table below to learn more about the requirements for each use case.



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