Popular Articles

71. Tags

    Last Updated: 09/21/2025 in Create & Build Tags
    A Tag marks a single element that should be tracked to measure users’ interaction with that element within the underlying application. Learn how to use tags with Userlane.

72. Implement a command to open the Assistant

    Last Updated: 04/10/2024 in Dev Reference
    Learn how to control the visibility of Userlane content and trigger the Assistant on specific elements. Requirements and implementation instructions included.

73. User activities

    Last Updated: 08/12/2025 in Analytics Content Analytics
    Access User Details and Activities in Userlane Portal. Check Guide completion, target users, review activities, and validate user information.

74. App Discovery

    Last Updated: 04/09/2024 in Analytics
    Enhance SaaS efficiency with Userlane App Discovery. Identify, track, and optimize software usage to reduce costs and streamline your organization's applications.

75. Guide step details

    Last Updated: 01/12/2024 in Analytics Content Analytics
    See the analytics of your Guide steps with step details. Analyse exit points, errors, and performance metrics. Discover how your Guides and specific steps are performing to optimize user experience.

76. Expanding SSO Settings

    Last Updated: 08/07/2025 in Setup Seamless Rollout
    Enhance targeting & analytics with additional user attributes in Userlane. Connect Userlane to multiple apps. Request access permissions & update settings.

77. Define step navigation for your Guides

    Last Updated: 02/08/2024 in Create & Build Guides
    Discover the various step types to enhance user experience in your guide. Choose between Explanation steps and Interaction steps, and many other options for a seamless user journey.

78. Customize default texts

    Last Updated: 01/12/2024 in Manage & Publish Customization
    Customize default texts in Userlane to match your style. Translate easily, affect all users. Explore content types, translate in bulk.

79. Best practices for setting up your NPS Survey

    Last Updated: 03/04/2024 in Best Practices
    Unlock valuable insights with NPS surveys in your app. Follow these 4 tips from Userlane to optimize your NPS setup: unchanged question, reminders for non-responders, flexible end date, and targeted user segmentation.

80. KnowledgeOwl integration

    Last Updated: 04/16/2025 in Integrations
    Enable seamless access to KnowledgeOwl content through Userlane Assistant. Find relevant information without switching apps or opening more tabs. Learn how to set up the integration in a few steps.

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