Release Notes

Check out our latest feature releases and updates.

Articles

Release Note - Copy Guides between multiple applications
05 December 2022 What’s new There is good news for customers who manage multiple similar applications. We are very excited to announce that Guides can now be copied from one application to another that you have access to. When to use&...
Release Note - Guide step boxes automatically adjust their size
17 November 2022 What’s new We have improved the way in which Guide steps are shown to the user.  Userlane will automatically adjust the dimensions of each box to its content, as not every step within a Guide requires a lot of text...
Release Note - Cross Origin iFrame support for Userlane Browser Extension
16 November 2022 Some web applications use iFrames to render content from other sources. We call these "cross-origin iFrames".  What's New We have improved the Userlane selector algorithm to support the selection of elemen...
Release Note - Drag & Drop Steps
14 November 2022 What's new Now you can drag and drop steps within a Guide in Editor. In case that you need to change the order of a Guide or you just made a mistake now easily you can move the step and change the order. Restructure a Guide...
Release Note - NPS
18 October 2022 What's New NPS stands for Net Promoter Score, a metric used in customer experience. NPS measures the loyalty of your users and how likely they are to recommend your application to other users. Now you can measure your NPS ...
Release Note - Tooltips Language Translation
10 October 2022 What's New Now you can translate your Tooltips' text by exporting and importing the global translation file (which can be downloaded in CSV or XLSX format). How to do this?  You can translate your Tooltips' te...
Release Note - SharePoint Integration
21 September 2022 What’s New We have implemented our SharePoint integration, our latest offering to our integrations feature. Now your users can access your SharePoint content directly from the Userlane Assistant. Where to find it ...
Release Note - global vs. application roles
25 August 2022 What’s New Now the admins have the option to assign moderators and contributors of the company to all applications or to a number of applications. Therefore, moderators and contributors, if required, get  access an...
Release Note - Manage languages for Tooltips
19 August 2022 What's New Now you can see the usage of Tooltips per language in your Portal. How to check this? To get an overview of how many Tooltips are published in a language: Log in to Portal > Customize > Languages > ch...
Release Note - Use Pause in all Record Modes
15 August 2022 What’s new We are very excited to announce that our pause mode is now available for both record modes and Tooltips. We have introduced a simpler pause mode experience for content creators.  How to use Now, if you...
Release Note - End User SSO: Updating User Profiles
05 August 2022 What is New This is an update for customers who have  single sign-on enabled  for their end users and user attributes mapped between their active directory and Userlane.  From now on those attributes and their ...
Release note - Analytics Data up to one year
22 June 2022 What's new? We have listened to your feedback that six months of data were not enough to evaluate Userlane's performance.  Based on this, we have expanded the time frame for the Analytics data. Now, you have the possib...
Release Note - Tooltip reposition
 20 June 2022 What's new? We have listened to your feedback that you would like to choose where your tooltips sit. We have enabled the option to adjust the position of your tooltips and place them in different 8 spots.  Now you ca...
Release Note - Tooltips (Beta)
27 April 2022 What's new?  Here we are with another great addition on how to create helpful content for your users. Here we are with another great addition on how to create helpful content for your users. In addition to Guides and An...
Release Note - New Editing Experience
19 April 2022 What's new We are very excited to be releasing a completely new editing experience for all our users, the week following the Easter holidays. The most visible change is that the Editor and content overview are now being displa...
Release Note - UX improvements within Guides
21 March 2022 What’s New We have released the UX improvement to the step analytics to provide you with more insights into u ser engagement and Guides' performance .  The step details page will show the number of use...
Release Note - Avatar Reposition
17 March 2022 What's new Now end-users are able to move the Assistant avatar.   Avatar Reposition lets your end-users move the Assistant avatar whenever it conflicts with your application’s UI. End-Users can hover over the A...
Release note - Customize Help image
21 January 2022 What's new You can now customize the image in our Assistant Help feature.  If you offer your users additional support with Userlane's Assistant Help feature, you can display a custom image instead of the default ...