Release Notes

Check out our latest feature releases and updates.

Articles

Release note - Customize Help image
21 January 2022 What's new You can now customize the image in our Assistant Help feature.  If you offer your users additional support with Userlane's Assistant Help feature, you can display a custom image instead of the default ...
Release note - Dashboard renaming
19 November 2021 Introducing the Userlane Portal In line with our latest UX improvements, we have introduced a new name for the Userlane Dashboard.  Why have we made this change? We always strive to deliver an exceptional, user-friendly, an...
Release note - KnowledgeOwl integration
11 November 2021 What's new KnowledgeOwl integration We are happy to announce our latest knowledge base integration: KnowledgeOwl. Now your users can access your KnowledgeOwl content directly from the Userlane Assistant. Where to find it Yo...
Release note - UX improvements
02 November 2021 UX improvements We have released the following UX improvements to the Userlane Portal to make it easier for you to navigate to relevant features and better distinguish company account settings from individual applications.&nb...
Release note - Zendesk integration
05 October 2021 What's new Zendesk integration As promised, we have implemented our Zendesk integration, our latest offering to our integrations feature. Now your users can access your Zendesk content directly from the Userlane Assistant. Wh...
Release note - Integrations page
29 September 2021 What's new Your Userlane solution can now be integrated with your organization's knowledge base or collaboration tool, making its content more discoverable and easier to access. Simply set up the integration, then ena...
Release note - error-alert notifications
08 April 2021 What's New Whenever an interactive guide breaks on a regular basis in a specific step, an alert is triggered within your Portal.  From April 8th on, you will receive an update on this similar to this one:  Wha...