> For the complete documentation index, see [llms.txt](https://docs.userlane.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.userlane.com/readme.md).

# Help Center

Guides and reference for implementing, configuring, and managing Userlane.

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**System status:** check live service availability on the [status page](https://status.userlane.com/).
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<h2 align="center">Userlane knowledge base</h2>

<p align="center">Everything you need to implement, configure, and manage Userlane.</p>

<p align="center"><button type="button" class="button primary medium" data-action="ask" data-icon="eyes">Ask me anything</button></p>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FHUPTyUZ2KmjHJIM6kwQo%2Fapp-discovery_white.png?alt=media&#x26;token=7a6d0595-7df1-4de7-921e-d9409be2e6c2" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FXjZlOEAEobReHvR1DuGV%2Fapp-discovery.png?alt=media&#x26;token=7e333680-6083-4e07-9048-017a0ea9cf88" alt="" data-size="line"></picture></td><td><h4>Visibility</h4></td><td>See which applications and AI tools are in use across your organization, and where licenses go unused.</td><td><a href="/visibility/overview.md">Overview</a></td><td><a href="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2F30p2wRvtEfTBbjtlzCOW%2Fvisibility-cover%20(1).png?alt=media&amp;token=7fa9962a-7a21-4077-9ab8-03c9fea7c7f7">visibility-cover (1).png</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2Ffjog2QGl3Lym0BgquOCA%2Finteractive-guidance_white.png?alt=media&#x26;token=4f330e66-88f6-49dd-a8cc-02b63d65c62f" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FluREslyu2IQPCRTUxK03%2Finteractive-guidance.png?alt=media&#x26;token=f4235ace-45e3-41db-b752-26289fc52ae1" alt="" data-size="line"></picture></td><td><h4>Assistance</h4></td><td>Help people inside each application with answers, guidance, and checks at the moment they need them.</td><td><a href="/assistance/overview.md">Assistance</a></td><td><a href="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2F7qVQUDL8SY1RZCCIFrMn%2Fassistance-cover%20(1).png?alt=media&amp;token=71f612ba-62ed-4111-8c22-ce30302edaaa">assistance-cover (1).png</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FOfTyG22yIPBqcOiYtUlI%2Fapp-analytics_white.png?alt=media&#x26;token=e6573496-9042-4564-a292-b0a2ec823bb1" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2F43j0L7iuFemNb9N81TrX%2Fapp-analytics.png?alt=media&#x26;token=97066386-eda6-4b9d-b943-15fce76db7fb" alt="" data-size="line"></picture></td><td><h4>Intelligence</h4></td><td>Measure how well each application works for the people using it, and prove what changed.</td><td><a href="/intelligence/overview.md">Intelligence</a></td><td><a href="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FoXcuEGZp102UUrVv1E9l%2Fintelligence-cover%20(1).png?alt=media&amp;token=52f0955e-101d-4fe9-951a-afc191f68ff7">intelligence-cover (1).png</a></td></tr></tbody></table>

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FzLwzqyH4T63HtYlB2N9l%2Fcompass__white.png?alt=media&#x26;token=b54cf2e1-f688-4b94-8a11-94588269c785" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FiHyNNdGs4eqjjzd2fx3I%2Fcompass.png?alt=media&#x26;token=7c753fbb-ed18-433d-b2ce-bb2c5526c921" alt="" data-size="line"></picture></td><td><h4>Getting Started</h4></td><td><a href="/getting-started/orientation.md">Getting Started</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FafPLSLRbt49bxiJGW8rP%2Fapplication-onboarding_white.png?alt=media&#x26;token=b00e7695-dda5-4bb0-b654-383e87b4faa0" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FK2LGVkkFUNwkA39XSWbX%2Fapplication-onboarding.png?alt=media&#x26;token=a019c273-a378-49c8-a502-46e5d9a465ab" alt="" data-size="line"></picture></td><td><h4>Deployment</h4></td><td><a href="/deployment/rollout.md">Deployment</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FseHaIuQBirKmvtv4s3U6%2Fsecurity-protection__white.png?alt=media&#x26;token=7abd8bb9-84c0-45be-9e9a-6042fdbe92a6" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FlcjaJoqL7qKwrVL5Qa9u%2Fsecurity-protection.png?alt=media&#x26;token=225e674c-6821-4936-ad28-4a4b13297e41" alt="" data-size="line"></picture></td><td><h4>Security and privacy</h4></td><td><a href="/security-and-privacy/hosting-and-certifications.md">Security and privacy</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FJzgXfSU2HO4SRwjCj3Yc%2Fsettings__white.png?alt=media&#x26;token=92e2ab93-7ab8-4f90-8ab6-220743418d4b" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FmcWBUY0g2NTvRIGstap8%2Fsettings-1.png?alt=media&#x26;token=a45d5fc4-43aa-411a-be31-0370ef238473" alt="" data-size="line"></picture></td><td><h4>Administration</h4></td><td><a href="/administration/sign-in-and-permissions.md">Administration</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FeK07VKFp0LFmfCSJ071Q%2Fconversation_white.png?alt=media&#x26;token=0aa21f69-da95-4379-bc2e-f9e0e423fbf4" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FJlCVQJVs1LipP99NsdHy%2Fconversation.png?alt=media&#x26;token=a0b02338-06fd-4689-9972-cd6c6dd3714e" alt="" data-size="line"></picture></td><td><h4>Support</h4></td><td><a href="/support/support-response-times.md">Support</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2F3dXPTAbmFZVhlI1PWB5B%2Fknowledge-documentation__white.png?alt=media&#x26;token=b6c8df70-e1a5-492a-8bf2-62449a82ae07" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FDZRgqDLsGgU4noCSxJRd%2Fknowledge-documentation.png?alt=media&#x26;token=85dd77a9-d492-46ac-ad11-9bb0a3ac7e95" alt="" data-size="line"></picture></td><td><h4>Developer Reference</h4></td><td><a href="/developer-reference/quick-reference-of-commands.md">Developer Reference</a></td></tr><tr><td><picture><source srcset="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2FTqxScLyys6GT4S7QPyY9%2Flightbulb__white.png?alt=media&#x26;token=b28e4c1c-5fb9-484d-93a2-d86b9823ecf3" media="(prefers-color-scheme: dark)"><img src="https://259567114-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF6bxg8i3T6U4vZ3k7PHi%2Fuploads%2For9ocIt0hSq2tZ6okJIM%2Flightbulb_dark.png?alt=media&#x26;token=16c50453-1abd-4000-9179-213a4f79c161" alt="" data-size="line"></picture></td><td><h4>Best Practices</h4></td><td><a href="/best-practices/content-planning-how-to-structure-a-content-set-that-scales.md">Best Practices</a></td></tr></tbody></table>

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### Popular articles

{% content-ref url="/pages/ZbAA5aBZMukn2qqLRZji" %}
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[HEART](/intelligence/heart.md)
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{% content-ref url="/pages/PxdAhHlmuv43rj3RxGij" %}
[In-app guidance](/assistance/in-app-guidance.md)
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[Creating Contextual Actions](/assistance/in-app-guidance/creating-contextual-actions.md)
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### Recently updated

{% content-ref url="/pages/4EEk0gccQqxf2edKlhId" %}
[Goals](/intelligence/goals.md)
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[Build an audience from attribute rules](/administration/audiences/build-an-audience-from-attribute-rules.md)
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{% content-ref url="/pages/XDGntxUJimFOtJOihyow" %}
[The Assistant](/assistance/the-assistant.md)
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---

# Agent Instructions
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