Welcome your users with the Welcome Slide

About the Welcome Slide

The Welcome Slide is a pop up grabbing your users’ attention right from the start to promote your Guides and get them immediately started on them.

It will result in greying out the background and puts the focus on the pop up: 

How to use it
  • To introduce your users to Userlane and raise awareness for the Assistant.
  • To ensure the users immediately start with the guides.


Who sees the Welcome Slide

After the Welcome Slide is enabled, anyone who goes to the page where Userlane is running will see the Welcome Slide.

It will only pop up once per user (except for when cookies are not saved anymore).

 💡 If the Welcome Slide is disabled and only enabled later, all users will see the Welcome Slide as it is the first time them seeing it.


Elements of the Welcome Slide

The Welcome Slide can consist of:

  • the avatar image
  • a description
  • an image 
  • a button to immediately start the first guide
  • an option to close the welcome slide

💡 The Guide starting from the Welcome Slide will always be the first Guide available for that end-user in the Assistant.


Set up your Welcome Slide
  • If you already have a Userlane account and you are based in Europe ⇨ Start this Guide to learn how to activate and configure your Welcome Slide.
  • If you already have a Userlane account and you are based in the US ⇨ Start this Guide to learn how to activate and configure your Welcome Slide.

Tips
  • Tell your users what the Assistant button is and what benefit it offers. You could write that those tours will guide them through the platform. Users can access the tours at any time through the Assistant icon in the respective edge.

  • We recommend adapting the wording and style of the Welcome Slide to your corporate identity. Your users will feel more attached to your style and can relate to you as a company providing the tours.

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