There is the moment when your end users enter your service for the first time. This is a mission-critical situation because you want to avoid user confusion at all times. The Welcome Slide can be configured to pop up in this situation to grab your users' attention right from the start.
- If you already have a Userlane account and you are based in Europe ⇨ Start this Guide to learn how to activate and configure your Welcome Slide.
- If you already have a Userlane account and you are based in the US ⇨ Start this Guide to learn how to activate and configure your Welcome Slide.
💡 If the welcome slide is disabled and then re-enabled, the users who previously saw it won't see it again.
Tell your users what the Assistant button is and what benefit it offers. You could write that those tours will guide them through the platform. Users can access the tours at any time through the Assistant icon in the respective edge.
We recommend adapting the wording of the Welcome Slide to your corporate identity. Your users will feel more attached to your style and can relate to you as a company providing the tours.