Userlane Content Analytics

Content Analytics

Evaluate how different users interact with your Userlane content and get live engagement insights on your Guides, Announcements, and Tooltips.


Why use it

Use the analytics to

  • measure your content performance

  • find content that needs optimization

  • analyze Guides, Announcements, and Tooltips in-depth


The table below provides you with a high-level overview of Userlane Content Analytics with links to dive deeper as needed:


Goal Metrics
Userlane Content Overall
Understand overall engagement with in-app content
Views
Interactions
Content Types

Guides
Ensure users complete key processes successfully

Starts, Completions, Drop-off Rate, Error Log

Read more
Announcements
Confirm reach and impact of critical communications

Views, Interactions

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Surveys

Capture user sentiment and satisfaction directly in workflows
Response Rate, Completion Rate, Sentiment ScoreRead more
Tooltips

Support users with contextual knowledge at the point of need

Views, Interaction Rate

Read more
ValidatorsMeasures how often users trigger, correct, or fail input validators

Success Rate, Views, Average Attempts to Correct


Read more


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