Table of Contents
Table of Contents
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Glossary
Release Notes
Release note - Customize Help image
Release note - Dashboard renaming
Release note - KnowledgeOwl integration
Release note - UX improvements
Release note - Zendesk integration
Release note - Integrations page
Release note - error-alert notifications
2020
Release note - contrast and color updates
Release note - adjustment to slides
Release note - Search added to the Assistant
Release note - new Assistant navigation
Get Started
What is Userlane?
Userlane Portal
Userlane Assistant
User roles
Setup
Set up your application URL
Implementation options - snippet or browser extension
Implementing the JavaScript snippet
How to implement the Userlane snippet
How to set up Userlane for self-hosting
Importing users for a browser extension rollout
Adding hosts to your Content-Security-Policy (CSP) for Userlane
Create & Build
Editor overview
Access to the Userlane Editor
Launch the Editor via the browser extension
Welcome your users with the Welcome Slide
Define step navigation for your Guides
Adding media to your Guides
Working with images
Including optional steps in a Guide
How to record a form
Target specific text for an element with the content selector
Refine element selection with the code selector
Manage & Publish
User segmentation
Page segmentation
Define the behavior of your Guides
Customize button and slide text
Customize colors and designs
Add and manage multiple languages
How to test your Guides before publishing
Create and activate Announcements
Search through the Userlane Assistant
Userlane Assistant Help
Userlane Assistant checklist
Share Guides directly with a link
Promote your Guides
Userlane for Atlassian applications
Using tags to define user segments
Adding custom fields to user attributes
Analytics
Evaluate your content with analytics
Analytics Overview
Guide analytics
Guide step details
Announcement analytics
Analytics filters
Alert notifications
Analytics error log
Integrations
What is a Userlane integration?
Confluence integrations
KnowledgeOwl integrations
Zendesk integrations
Best Practices
How to build successful Guides
How to structure your content
Creating a solid segmentation concept
How to onboard users effectively
Dev Reference
Quick reference of commands in Userlane
openAssistant - trigger the Userlane Assistant
hide - Hide Userlane on specific pages of your application
lang - Define your language detection
start, startOnce - Trigger a userlane in your code
onStart, onComplete, onExit - Event callbacks
How can we help?
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