Improvements and Fixes - March 2026

Improvements

Editor

  • We corrected the alignment of the Refine text button in the Editor for a more polished and consistent interface.

AI Assistant

  • We upgraded the AI models powering our AI functionality to improve response quality and ensure continued support ahead of the previous model's retirement.
  • We made improvements to the underlying search service architecture to increase performance and reliability.

Other

  • We improved SSO error handling in production to provide cleaner, less verbose error messages for easier troubleshooting.
  • We updated the browser extension options page to run directly within the extension for improved compatibility and version consistency.

Fixes

Portal

  • We fixed an issue where the Announcement list view was not displaying Announcements in the correct order.
  • We fixed an issue where manager user emails were incorrectly appearing as identifiers in the Company Users section after migration to the new user model.

Editor

  • We fixed an issue where Guides and Announcements could not be saved due to a 409 conflict error.
  • We fixed an issue where the Editor would disappear when reselecting an element in certain areas of a customer application.

Assistant

  • We fixed an issue where the Assistant and Editor were intermittently not loading for some customers using the snippet and browser extension concurrently.
  • We fixed an issue where Tooltips were not displayed or appeared at incorrect positions on certain customer applications.
  • We fixed an issue where Validators were not working correctly on applications with complex HTML input field structures.

Other

  • We fixed an issue where SSO authentication was returning 401 errors for some customers using specific identity providers.
  • We fixed a CORS policy issue that was blocking certain requests between the Assistant and backend services.
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