21 January 2022
You can now customize the image in our Assistant Help feature.
If you offer your users additional support with Userlane's Assistant Help feature, you can display a custom image instead of the default Help image.
To change the Help image:
- Go to Customize > Design in the Portal.
- Locate Help Desk in the right sidebar.
- Click Upload Image.
- Drag an image file to the upload window or click Select File to choose an image from a storage folder. A preview of the Help window display.
- Click Save Your Changes.ℹ️ You can upload a PNG, JPEG, or GIF file with a maximum size of 8MB. The recommended image proportions are a 4:2 ratio and 652x320px resolution. See more about how Userlane renders your images in our Working with images article.
If you haven't enabled a Help link for your users, why wait? Discover how you can easily support your users directly from your application.