Release note - Customize Help image

21 January 2022

What's new

You can now customize the image in our Assistant Help feature. 

If you offer your users additional support with Userlane's Assistant Help feature, you can display a custom image instead of the default Help image.

To change the Help image:

  1. Go to Customize > Design in the Portal.
  2. Locate Help Desk in the right sidebar.
  3. Click Upload Image.
  4. Drag an image file to the upload window or click Select File to choose an image from a storage folder. A preview of the Help window display.
  5. Click Save Your Changes.
    ℹ️  You can upload a PNG, JPEG, or GIF file with a maximum size of 8MB. The recommended image proportions are a 4:2 ratio and 652x320px resolution. See more about how Userlane renders your images in our Working with images article.

If you haven't enabled a Help link for your users, why wait? Discover how you can easily support your users directly from your application.