Preamble
This subprocessor list identifies processors within the meaning of Art. 28 GDPR of Userlane that provide services that power Userlane’s offerings based on the Userlane Master Subscription Agreement / Terms of Service (hereinafter: “Main Contract”) and the Data Protection Addendum (hereinafter: “DPA”) concluded between the parties.
Subprocessors who provide technologies to power the Userlane’s offerings
| Subprocessor | Data processed | Purpose of processing | Processing location |
|---|---|---|---|
Microsoft Ireland Operations, Ltd. (Microsoft Azure) | All as defined in Schedule 1 of the DPA | Data Center Management (Userlane serves all its applications from Microsoft Azure Datacenters) | EU |
Mailgun Technologies, Inc. (Mailjet ) | Email addresses of Admin Users; Email addresses of End Users only if configured by Admin Users | System relevant communications (e.g. Manager Invite, User Invite, Password Reset, Guide Alarm) | EU |
Sentry 45 | All as defined in Schedule 1 of the DPA | Diagnose, fix, and optimize the code performance. | EU |
Coassemble Pty Ltd | Name, Email addresses of Admin Users; | Provision of online learning management services (e.g., hosting training modules, course enrollments, tracking completions) | Australia Standard Contractual Clauses (SCCs) Used |
Planhat AB | Customer account, subscription, and usage analytics data | Customer Success management, analytics, and lifecycle operations | EU |
Amplitude, Inc - Amplitude Analytics | Admin user identifiers (incl. email address and user ID), user attributes (e.g., role), and product usage telemetry/event data (user-linked events) for the SaaS Editor/Portal. | Product usage and engagement analytics (e.g., feature adoption, funnels, and reporting) to improve and operate the SaaS service | EU |
