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Last Updated: 04/04/2024
in Analytics Content AnalyticsTrack Tooltip interactions & performance with Tooltip Analytics. Monitor views, clicks, & user engagement for software adoption & user support.
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Last Updated: 01/12/2024
in Security & Privacy Choose Userlane for secure data hosting. Two residency options: EU (GDPR compliant) or US (CCPA compliant). Learn more about our dedicated Microsoft Azure datacenters.
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Last Updated: 06/10/2025
in Release Notes 2022 14 November 2022 What's new Now you can drag and drop steps within a Guide in Editor. In case that you need to change the order of a Guide or you just made a mistake now easily you can move the step and change the order. Restructure a Guide fas...
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Last Updated: 06/10/2025
in Release Notes 2022
07 November 2022 What is new Now you can check if the users continue utilizing the application and if they keep coming back. Retention metric tracks how likely your users are to return to your application with metrics like stickiness, retent...
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Last Updated: 06/10/2025
in Release Notes 2023 21 March 2023 What is new Now you can apply page segmentation to Tooltips to provide context-based help for your users. For more information on how page segmentation works, please check the following wiki section . Where to find it In E...
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Last Updated: 01/12/2024
in Release Notes 2022 21 March 2022 What’s New We have released the UX improvement to the step analytics to provide you with more insights into u ser engagement and Guides' performance . The step details page will show the number of users that have r...
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Last Updated: 09/26/2023
in Setup Seamless RolloutImplement Single Sign-On (SSO) in Azure Active Directory for seamless user authentication. No new passwords required. Follow the step-by-step guide for setup.
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Last Updated: 01/03/2025
in Security & Privacy Discover the data flows with the Userlane Editor, Player and your application. Record element selectors, node attributes, parents, siblings, and more for seamless Player highlighting.
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Last Updated: 06/10/2025
in Release Notes 2021 02 November 2021 UX improvements We have released the following UX improvements to the Userlane Portal to make it easier for you to navigate to relevant features and better distinguish company account settings from individual applications. ...
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Last Updated: 06/10/2025
in Release Notes 2023 14 February 2023 What is new Tags allow you to track users’ interactions with specific elements or features of the underlying application. The results can be visualized on the Task Success page , which helps you understand whether users ar...