Popular Articles

  1. Release note - contrast and color updates

    Inclusive design for all users We want everyone to be able to access our end-user solutions equally. Contrast and color are important in this regard and we want to be inclusive and readable for all our users.  Color accessibility enab...
  2. Installing and Configuring the Browser Extension for Microsoft Edge on macOS (SSO)

    Microsoft Edge, Mozilla Firefox, and Google Chrome allow the silent installation of Browser Extensions. This way, the users do not have to manually install the Browser Extension themselves, but rather the IT Admins can roll out the Browser Extensi...
  3. NPS analytics

    Enhance user experience by bringing Net Promoter Score (NPS) analytics into your app.
  4. Snippet Implementation in MS Dynamics

    Learn how to effortlessly integrate the Userlane .js code snippet into Microsoft Dynamics CRM using a global ribbon button. Enable Userlane's powerful assistant with a single click, making it accessible across Dynamics CRM. Discover the step-by-step implementation process and best practices. Make your CRM workflow smoother with Userlane. Check out the example screenshots for a clear understanding.
  5. Copy Guides between multiple applications

    Copy Guides from one application to another within Userlane Portal. Learn what's included, permissions required, and how to perform the copy. Language mapping options available.
  6. Release Note - global vs. application roles

    25 August 2022 What’s New Now the admins have the option to assign moderators and contributors of the company to all applications or to a number of applications. Therefore, moderators and contributors, if required, get  access and edit righ...
  7. Survey analytics

    Measure user happiness and track digital adoption progress with surveys. Effortlessly gather feedback and analyze sentiments. Learn more.
  8. Release Note - End User SSO: Updating User Profiles

    05 August 2022 What is New This is an update for customers who have  single sign-on enabled  for their end users and user attributes mapped between their active directory and Userlane.  From now on those attributes and their values will aut...
  9. Release Note - Adoption Page

    07 November 2022 What's new Within Userlane Analytics you will be able to see new useful metrics in the Adoption page, now you would be able to check how many (expected) users are visiting your application and how widely they use.  How to fi...
  10. Release Note - User Segmentation for Tooltips

    Release demo Your browser does not support HTML5 video. What is new Now you can apply user segmentation to display Tooltips (Hints & Beacons) only to specific target groups. For more information on user segmentation, please check the fol...