Popular Articles

  1. Refine the selector

    Learn how to refine element selection in Userlane for precise Guides, Tooltips, and Tags. Optimize user experiences effortlessly.
  2. Segment based on User Behavior

    Learn about user behavior segmentation, a powerful tool for targeting specific user groups. Explore parameters like first time active, last time active, and guide interaction. Examples included.
  3. Add Step input validation

    Ensure workflow stability and data quality with Data Validation in Userlane Guides.
  4. Userlane Partners with Microsoft for Secure Infrastructure & Hosting

    Discover why Userlane chose Microsoft Azure for their secure and scalable service. With over 99.5% uptime, Userlane ensures strict security and compliance requirements are met. Learn more in Microsoft's Whitepaper.
  5. Define the behavior of your Guides

    Customize Guide behavior to enhance user experience and enforce specific actions. Improve completion rates and provide helpful features. Find options in your Userlane Portal.
  6. Data flow for Userlane Browser Extension Implementation

    Discover the data flows when the Userlane Browser Extension is implemented. Record element selectors, node attributes, parents, siblings, and more for seamless Player highlighting.
  7. Using tags to define user segments

    Implement user segmentation using JavaScript commands for tags. Use custom data attributes for flexibility and pass user information. Tag and untag users with commands. Customize user segmentation with ease.
  8. Userlane go-live checklist

    Before going live with Userlane, use this checklist to cover all the essentials. Understand the features, customize settings, ensure visibility, offer support, and activate Userlane seamlessly.
  9. Promote your Guides

    Highlight important app processes & features with Userlane's Guide Promotion feature. Users see a pop-up near the Assistant avatar, deciding to start or close it. Find the setting in the Userlane Portal. Best practices included.
  10. Scope of Customer Value Services

    Discover Userlane's consulting and professional services offering, including improvement sessions, quarterly reviews, onboarding, API integration, guide-building services, and reporting capabilities.