Popular Articles

  1. Define the behavior of your Guides

    Customize Guide behavior to enhance user experience and enforce specific actions. Improve completion rates and provide helpful features. Find options in your Userlane Portal.
  2. Using tags to define user segments

    Implement user segmentation using JavaScript commands for tags. Use custom data attributes for flexibility and pass user information. Tag and untag users with commands. Customize user segmentation with ease.
  3. Add Step input validation

    Ensure workflow stability and data quality with Data Validation in Userlane Guides.
  4. Userlane go-live checklist

    Before going live with Userlane, use this checklist to cover all the essentials. Understand the features, customize settings, ensure visibility, offer support, and activate Userlane seamlessly.
  5. Single Sign-On for the Userlane Portal

    Login to your Userlane Portal with Single Sign-On for easy and secure access.
  6. How to create good Tags

    Track and improve digital adoption with Tags in Userlane. Connect to HEART analytics for insights. Set up Tags with ease and analyze user interactions. Learn more now!
  7. Data flow for Userlane Browser Extension Implementation

    Discover the data flows when the Userlane Browser Extension is implemented. Record element selectors, node attributes, parents, siblings, and more for seamless Player highlighting.
  8. Supported language codes for Content Auto-Translation

    The auto-translation feature in Userlane DAP supports the following ISO 3166-1 codes
  9. Promote your Guides

    Highlight important app processes & features with Userlane's Guide Promotion feature. Users see a pop-up near the Assistant avatar, deciding to start or close it. Find the setting in the Userlane Portal. Best practices included.
  10. Application Uptime

    Discover Userlane's exceptional uptime commitment of 99.5% and transparent status tracking. View live and historical data on Userlane's Status page.