Popular Articles

  1. Release Note - Avatar Reposition

    17 March 2022 What's new Now end-users are able to move the Assistant avatar.   Avatar Reposition lets your end-users move the Assistant avatar whenever it conflicts with your application’s UI. End-Users can hover over the Assistant avatar...
  2. User profile data export

    Export User Profile Data with Ease. Learn the requirements, benefits, and troubleshooting for exporting user data. Get detailed insights on user activity and attributes.
  3. Release note - Dashboard renaming

    19 November 2021 Introducing the Userlane Portal In line with our latest UX improvements, we have introduced a new name for the Userlane Dashboard.  Why have we made this change? We always strive to deliver an exceptional, user-friendly, and eas...
  4. Setting up Single Sign On with ADFS

    Easily authenticate users with Single Sign-On (SSO) using SAML 2 protocol. Follow steps to configure SSO with ADFS and test the implementation.
  5. Release Note - Engagement Page

    18 November 2022 What's New Within Userlane Analytics you will be able to see new useful metrics on the Engagement page and you can check if the users actively engage and interact with your application.  Where to find it Sign into Portal > ...
  6. Configure 2-Factor Authentication (2FA)

    Boost security with 2FA for Userlane Manager Users. Enable and configure easily for added protection.
  7. Release Note - NPS

    18 October 2022 What's New NPS stands for Net Promoter Score, a metric used in customer experience. NPS measures the loyalty of your users and how likely they are to recommend your application to other users. Now you can measure your NPS with...
  8. Release Note - Announcement API

    Release Demo Your browser does not support HTML5 video. What is new We are excited to announce the expansion of our API export functionality to include announcement data. With this update, you can now collect more comprehensive data on users'...
  9. User event export

    The API user event export allows you to retrieve data containing the events (interactions) a User had with your Guides.
  10. Release Note - New Editing Experience

    19 April 2022 What's new We are very excited to be releasing a completely new editing experience for all our users, the week following the Easter holidays. The most visible change is that the Editor and content overview are now being displayed ...