New Articles

  1. Userlane Cookie Policy Statement

    If Userlane is used in a B2C environment targeting private individuals, we recommend including one of the following statements in the cookie policy. Userlane places several cookies, and they should either all be set to “essential” or all to “func...
  2. Userlane Cookie Inclusion Policy

    1. When Userlane Does Not Need to Be Included in a Cookie Policy Userlane does not need to be included if: It is used  internally for software used by an organization’s employees .   It is used externally in a B2B environment , where the us...
  3. Implement the removeUserlane command

    About the removeUserlane command The removeUserlane command withdraws the initialized Userlane property present in the application. When triggered, the Userlane Assistant and associated content will disappear and HEART analytics will no longer be...
  4. Portfolio overview

    What is Portfolio Overview? Portfolio overview provides strategic perspective of your SaaS landscape. It helps you identify cost optimization opportunities and mitigate security risks associated with unauthorised application usage.  By  integrat...
  5. Improvements and Fixes - February

    Improvements  Portal We improved wording in some areas of the Portal to increase clarity. We improved the UI in the header and Snippet setup page to unify design. We improved readability by updating colors in the UI Assistant We imp...
  6. Segment Analysis

    Get a clear, unified view of user segment performance with an at-a-glance comparison, helping you quickly identify high and low performers to make better, data-driven decisions.
  7. Improvements and Fixes - January

    Improvements  Portal We have released the Benchmark Color Disabling feature flag. This update replaces dynamic color-based benchmarking with a static interval system. Scores are now assigned colors based on fixed ranges (0-20, 21-40, 41-60, 61-...
  8. The Userlane AI Assistant

    What is the Userlane AI Assistant? The Userlane AI Assistant is an intelligent assistant that automates routine tasks, provides real-time suggestions, and seamlessly integrates into your existing workflows. By leveraging natural language processing...
  9. Improvements and Fixes - December

    Improvements  Portal We improved Segment dropdowns by sorting them alphabetically, making them easier to browse and use. Editor We improved our ability to record Guides on top-layer elements when they present as dropdowns in the underlying ...
  10. Text Formatting in Userlane

    Text formatting empowers content creators to craft more engaging and professional content. With this improvement, you can now enhance your text with bold and italic formatting, organize information using bulleted and numbered lists, and insert...