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Published On: 02/19/2025
in Analytics HEART Analytics Get a clear, unified view of user segment performance with an at-a-glance comparison, helping you quickly identify high and low performers to make better, data-driven decisions.
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Created On: 02/05/2025
in Release Notes
Improvements Portal We have released the Benchmark Color Disabling feature flag. This update replaces dynamic color-based benchmarking with a static interval system. Scores are now assigned colors based on fixed ranges (0-20, 21-40, 41-60, 61-...
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Created On: 02/03/2025
in AI Assistant
What is the Userlane AI Assistant? The Userlane AI Assistant is an intelligent assistant that automates routine tasks, provides real-time suggestions, and seamlessly integrates into your existing workflows. By leveraging natural language processi...
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Created On: 01/02/2025
in Release Notes 2024
Improvements Portal We improved Segment dropdowns by sorting them alphabetically, making them easier to browse and use. Editor We improved our ability to record Guides on top-layer elements when they present as dropdowns in the underlying ...
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Created On: 12/10/2024
in Create & Build
Text formatting empowers content creators to craft more engaging and professional content. With this improvement, you can now enhance your text with bold and italic formatting, organize information using bulleted and numbered lists, and insert...
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Created On: 12/02/2024
in Release Notes 2024
Improvements Other We implemented a queuing service that will later be connected to multiple Userlane features. Our goal is to make Userlane more scalable when Managers run multiple features in parallel (e.g., user import/export, languages imp...
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Created On: 11/05/2024
in Release Notes 2024
Improvements Portal We have updated the custom date range to display all data, allowing customers to filter for any timeframe they need. Editor We added the step automation functionality to right click and double click step types in the...
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Created On: 10/09/2024
in AI Assistant
How does the AI Assistant find content? When a user interacts with the AI Assistant chat interface, the AI Assistant can offer Userlane Guides as a response to assist the user in completing their task. But how will the AI Assistant know which Gui...
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Created On: 10/09/2024
in Release Notes 2024
Improvements Portal We aligned user calculations on the Retention page to be consistent with the Adoption and Engagement pages in HEART. Editor We added support for top-layer elements in Guides so that Guide steps can be recorded on thes...
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Created On: 09/23/2024
in Setup Seamless Rollout
Microsoft Edge, Mozilla Firefox, and Google Chrome allow the silent installation of Browser Extensions. This way, the users do not have to manually install the Browser Extension themselves, but rather the IT Admins can roll out the Browser Extensi...