-
Created On: 12/02/2024
in Release Notes 2024
Improvements Other We implemented a queuing service that will later be connected to multiple Userlane features. Our goal is to make Userlane more scalable when Managers run multiple features in parallel (e.g., user import/export, languages imp...
-
Created On: 11/05/2024
in Release Notes 2024
Improvements Portal We have updated the custom date range to display all data, allowing customers to filter for any timeframe they need. Editor We added the step automation functionality to right click and double click step types in the...
-
Created On: 10/09/2024
in AI Assistant
How does the AI Assistant find content? When a user interacts with the AI Assistant chat interface, the AI Assistant can offer Userlane Guides as a response to assist the user in completing their task. But how will the AI Assistant know which Gui...
-
Created On: 10/09/2024
in Release Notes 2024
Improvements Portal We aligned user calculations on the Retention page to be consistent with the Adoption and Engagement pages in HEART. Editor We added support for top-layer elements in Guides so that Guide steps can be recorded on thes...
-
Created On: 09/23/2024
in Setup Seamless Rollout
Microsoft Edge, Mozilla Firefox, and Google Chrome allow the silent installation of Browser Extensions. This way, the users do not have to manually install the Browser Extension themselves, but rather the IT Admins can roll out the Browser Extensi...
-
Created On: 08/27/2024
in Release Notes 2024
Portal improvements UX/UI We added Tooltips & Tags to the usage section of Segments in the Portal so you have a complete overview of where your segments are being used. We added an end date error to Messages when you configured your end da...
-
Created On: 08/02/2024
in Release Notes 2024
Portal improvements UX/UI HEART: The cards for the individual HEART metrics now have a hover effect for a better user experience. We redesigned the page to set up the first URL Scalability & Performance The tables for segments and M...
-
Created On: 07/01/2024
in Release Notes 2024
Portal improvements UX/UI We removed duplicate headers to streamline the design on certain pages in the Userlane Portal. We added the option to repeat Announcements automatically at weekly and bi-weekly intervals. Scalability & Perf...
-
Created On: 06/27/2024
in Dev Reference Learn how to export Userlane HEART analytics data via the REST API for internal reporting. Discover its benefits, requirements, and troubleshooting tips
-
Created On: 06/19/2024
in Security & Privacy
The following article is addressed to organizations that have rolled out the Userlane Browser Extension to their employees. If you have implemented the Userlane snippet in the underlying application, no changes are required.
Introduction ...