Improvements Portal We improved Segment dropdowns by sorting them alphabetically, making them easier to browse and use. Editor We improved our ability to record Guides on top-layer elements when they present as dropdowns in the underlying ...
Text formatting empowers content creators to craft more engaging and professional content. With this improvement, you can now enhance your text with bold and italic formatting, organize information using bulleted and numbered lists, and insert...
Improvements Other We implemented a queuing service that will later be connected to multiple Userlane features. Our goal is to make Userlane more scalable when Managers run multiple features in parallel (e.g., user import/export, languages imp...
Improvements Portal We have updated the custom date range to display all data, allowing customers to filter for any timeframe they need. Editor We added the step automation functionality to right click and double click step types in the...
How does the AI Assistant find content? When a user interacts with the AI Assistant chat interface, the AI Assistant can offer Userlane Guides as a response to assist the user in completing their task. But how will the AI Assistant know which Gui...
Improvements Portal We aligned user calculations on the Retention page to be consistent with the Adoption and Engagement pages in HEART. Editor We added support for top-layer elements in Guides so that Guide steps can be recorded on thes...
Microsoft Edge, Mozilla Firefox, and Google Chrome allow the silent installation of Browser Extensions. This way, the users do not have to manually install the Browser Extension themselves, but rather the IT Admins can roll out the Browser Extensi...
Portal improvements UX/UI We added Tooltips & Tags to the usage section of Segments in the Portal so you have a complete overview of where your segments are being used. We added an end date error to Messages when you configured your end da...
Portal improvements UX/UI HEART: The cards for the individual HEART metrics now have a hover effect for a better user experience. We redesigned the page to set up the first URL Scalability & Performance The tables for segments and M...
Portal improvements UX/UI We removed duplicate headers to streamline the design on certain pages in the Userlane Portal. We added the option to repeat Announcements automatically at weekly and bi-weekly intervals. Scalability & Perf...