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Created On: 06/19/2026
in Release Notes 2026
What is new We've added the Tasks API to our Analytics API export functionality, so you can pull task adoption data into your BI tool (Power BI, Tableau, Looker, etc.) and combine it with data you collect in other systems. The Tasks API has...
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Created On: 06/16/2026
in Analytics
Goals connects Userlane's behavioral data to the specific outcomes your organization is accountable for. Define a target, a deadline, and an optional segment, and Goals tracks progress automatically. No manual exports or additional configuration r...
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Created On: 06/08/2026
in Dev Reference
About the Attribute Import API The Attribute Import API lets you send user attributes into Userlane from your own systems, in JSON format. Use it to push attributes such as role, department, region, or licence type from your data warehouse, inter...
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Created On: 06/08/2026
in Dev Reference
Your Userlane API token is a single credential that lets you move data between Userlane and your own systems programmatically, without doing it by hand in the Portal. One token covers everything the API can do, both reading data out of Userlane an...
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Created On: 05/12/2026
in Release Notes 2026
What is new We've expanded our Analytics API export functionality with four new endpoints, so you can pull more Userlane data into your BI tool (Power BI, Tableau, Looker, etc.) and combine it with data you collect in other systems. The four new...
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An Action defines what happens when the Contexts of a Contextual Action evaluate to true. Actions are the "then" part of the rule, determining which piece of Userlane content is delivered and how it behaves. Every Action has two required parts: ...
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A Context is a single condition that checks something about the current state of the application or the user. Contexts are the "if" part of a Contextual Action, defining when your content should be delivered. Each Context is built from three part...
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Contextual Actions let you automatically deliver Userlane content (Guides, Tooltips, Validators, and Messages) to your end users based on what's happening in the application at that moment. Instead of relying on users to open the assistant, you ca...
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Created On: 04/21/2026
in Manage & Publish
Userlane not appearing is almost always caused by one of a small set of configuration or browser issues. Use this page to identify which one applies, then follow the linked checklist to fix it. Diagnose the problem Work through the questions ...
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Created On: 04/09/2026
in Release Notes 2026 Improvements
Editor
We corrected the alignment of the Refine text button in the Editor for a more polished and consistent interface.
AI Assistant
We upgraded the AI models powering our AI functionality to improve response qualit...