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Created On: 03/25/2026
in Analytics Content Analytics Overview AI Assistant Analytics gives you visibility into how users are interacting with the Userlane AI Assistant. It helps you understand what topics users are asking about, whether the assistant is responding with relevant content, and where con...
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Created On: 03/24/2026
in Release Notes
What's new? We've introduced four new roles to give your team more precise access control. You can now assign the right level of access to each person, whether they manage content, configure technical settings or oversee analytics, without granti...
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Created On: 03/11/2026
in Security & Privacy Mandatory Public Information pursuant to Art. 28 DA Our services are subject to German law. To prevent international governmental access to and transfer of non-personal data where such access or transfer would conflict with Union law or German law,...
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Created On: 03/11/2026
in Security & Privacy
1. Preamble Userlane GmbH, registered with the commercial register at the local court of Munich, Germany, under no. HRB 226565 (“Userlane”) is a software manufacturer providing a software serving as a platform for user adoption and interactive su...
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Created On: 03/11/2026
in Security & Privacy
Preamble This subprocessor list identifies processors within the meaning of Art. 28 GDPR of Userlane that provide services that power Userlane’s offerings based on the Userlane Master Subscription Agreement / Terms of Service (hereinafter: “Main...
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Created On: 03/11/2026
in Release Notes 2026
Improvements
Editor
We improved the keyword search functionality to deliver more accurate and relevant results when searching for content in the Editor.
We made an improvement so that looped Tasks now include a cooldown period af...
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Created On: 03/11/2026
in Release Notes 2026
Improvements
Assistant
We improved the AI Assistant by adding additional event parameters, including language classification, to improve analytics and tracking of user interactions.
We updated the AI Assistant...
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Created On: 02/04/2026
in Create & Build
Overview The Content Agent can improve text you've already written or imported from other sources. Use AI-powered refinement to quickly make your content more concise, clear, friendly, or professional. The refine feature is available for: Gui...
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Created On: 03/11/2026
in Security & Privacy
This Data Processing Addendum supplements the Userlane Master Subscription Agreement / Terms of Service concluded by and between the Customer (referred to as “Customer” or “Controller” hereinafter) and Userlane GmbH, St.-Martin-Str. 102, 81669 Mun...
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Created On: 01/21/2026
in Release Notes 2025
Improvements Portal We’ve updated some double-axis analytics charts for better readability and clearer comparisons. We’ve improved Task Trends by implementing new simpler signals on the Tasks page. We’ve refined the donut chart styling with ...