Popular Articles

  1. Release Note - Use Pause in all Record Modes

    15 August 2022 What’s new We are very excited to announce that our pause mode is now available for both record modes and Tooltips. We have introduced a simpler pause mode experience for content creators.  How to use Now, if you need to pa...
  2. Release Note - Tooltip reposition

     20 June 2022 What's new? We have listened to your feedback that you would like to choose where your tooltips sit. We have enabled the option to adjust the position of your tooltips and place them in different 8 spots.  Now you can: Use the A...
  3. Release note - UX improvements

    10 February 2021 What's new UX improvements  We have released the following UX improvements to the Userlane Portal to make it easier for you to navigate to and better distinguish company account settings from personal user settings . Th...
  4. Release Note - Understand your Guides' performance with a new metric: failure rate

    21 December 2022 What's New We have added a new metric that is called Failure rate and you will find it in your step details report for you to prioritize better what needs to be fixed within your Guides.   In case you deal with multiple s...
  5. Release Note - Manage Guides in the Editor more easily

    Release Demo Your browser does not support HTML5 video. What is new Identifying which element corresponds to each step when creating or maintaining Guides can become tricky, especially when they are longer. With the new redesign of step c...
  6. Release Note - Auto-translation for Guides

    Release Demo Your browser does not support HTML5 video. What’s new Managers now have the option to auto-translate Guide content from a selected source language into any number of target languages with the click of one button. The auto-tr...
  7. Release Note - Process automation via Guides

    Release Demo Your browser does not support HTML5 video. What’s new Some processes require a lot of steps by the user that have no deeper purpose other than navigating to the correct place in the application or entering the same informatio...
  8. Release note - adjustment to slides

    Every story has a beginning, a middle, and an end. We want to ensure that this is also reflected in your Guides. From November 11th, 2020  you will be able to customize the button description appearing on your slides individually from each ot...
  9. Release note - error-alert notifications

    08 April 2021 What's New Whenever an interactive guide breaks on a regular basis in a specific step, an alert is triggered within your Portal.  From April 8th on, you will receive an update on this similar to this one:  ...
  10. The Userlane AI Assistant

    What is the Userlane AI Assistant? The Userlane AI Assistant is an intelligent assistant that automates routine tasks, provides real-time suggestions, and seamlessly integrates into your existing workflows. By leveraging natural language processi...