Popular Articles

  1. Release Note - Logos on the Applications dashboard

    What is new Logos on the "Your application" dashboard were taking the Avatar image. In many cases, this was the same image so every application looked the same at first glance.  We now catch the favicon of the default URL to present it as a logo...
  2. Release Note - Tooltips: Hints & Beacons

    What is new We are expanding the use cases for which Tooltips can be used. Managers can now choose the tooltip type: hint or beacon. Hints are used to explain an element to help users complete a process. Beacons are used to highlight  an elem...
  3. Release note - Surveys

    What is new Your browser does not support HTML5 video. Understanding user sentiment is the key step to improve your digital adoption efforts. Previously, we used NPS surveys to measure the user loyalty. However, NPS surveys are limited to ...
  4. Release Note - Analytics Data for more than one year

    04 January 2023 What's new? We have expanded the time frame for the Analytics data. Now, you have the possibility to see data back since you were with us. Earlier this year, you could only see the last  6 months of data in analytics. Last quar...
  5. Fixes and Improvements - March

    Portal improvements Performance The “All Guides” table export includes a list of Guide names and their corresponding Guide IDs. Stability UI improvements of loading and empty states as well as numbers format and illustrations. Scalab...
  6. Fixes and Improvements - April

    Portal improvements  Performance We removed the "show 200 rows” per page option from the tables so that it doesn't affect the performance. We added pagination to the Announcement and Guides analytics tables so that it doesn't break while ...
  7. Release Note - Guide step boxes automatically adjust their size

    17 November 2022 What’s new We have improved the way in which Guide steps are shown to the user.  Userlane will automatically adjust the dimensions of each box to its content, as not every step within a Guide requires a lot of text. ...
  8. AI & Data Security

    Discover how Userlane prioritizes transparency, security, and privacy in handling your data while leveraging advanced AI technologies. Learn more!
  9. Release Note - Multi-application analytics

    14 February 2023 What’s new We’ve released a dashboard that shows you all your HEART scores and main metrics.  It is a general overview of all the applications/tools that have Userlane’s HEART enabled across the business and for each the main m...
  10. Release Note - Tooltips Language Translation

    10 October 2022 What's New Now you can translate your Tooltips' text by exporting and importing the global translation file (which can be downloaded in CSV or XLSX format). How to do this?  You can translate your Tooltips' text in Userlane Po...