New Articles

  1. Release Note - Improved user interaction experience with NPS

    What is new NPS can now be closed only if the user actively engages with them by clicking the Close button. No action is required from your side, everything is handled by Userlane. CHECK OUR ROADMAP ...
  2. Release Note - Tooltips: Hints & Beacons

    What is new We are expanding the use cases for which Tooltips can be used. Managers can now choose the tooltip type: hint or beacon. Hints are used to explain an element to help users complete a process. Beacons are used to highlight  an elem...
  3. Release note - Assist users when completing tasks by validating inputs

    What is new The process of validating data has been done so far with the help of pre-defined texts - the user cannot continue the Guide if the text is not matched. We have now expanded our data validation capabilities. If a specific value step t...
  4. How to use Regular Expressions for Data Validation

    Discover how Regular Expressions validate data, enforce formats, and improve accuracy. Examples provided for common use cases. Enhance data quality with Regex!
  5. Add Step input validation

    Ensure workflow stability and data quality with Data Validation in Userlane Guides.
  6. Userlane Analytics

    Optimize software adoption with HEART and Content Analytics. Increase usage, improve experience, reduce underused software, and boost productivity. Learn more now.
  7. Fixes and Improvements - March

    Portal improvements Performance The “All Guides” table export includes a list of Guide names and their corresponding Guide IDs. Stability UI improvements of loading and empty states as well as numbers format and illustrations. Scalab...
  8. Setting up Single Sign on with Google Workspace

    Learn how to configure Userlane as a SAML app in Google Admin. Enable Single Sign On for seamless access. Step-by-step instructions provided.
  9. Release Note - Step box interaction improvements

    What is new The new and improved Guide step design enables end users to interact with the underlying application quickly and easily. You don’t have to do anything - Userlane will automatically adjust the step boxes following the updated desi...
  10. Release Note - Tags over time

    23 March 2023 What is new The Task success page now includes a time graph that shows how your tags are being used over time. This graph will help you identify when the drop or increase appeared and if it was because of certain actions you took. ...