New Articles

  1. Secure Snippet

    Userlane's JavaScript Snippet supports SRI for enhanced security. Protect your app from tampering by verifying the integrity of Userlane's packages.
  2. Release Note - Page Segmentation for Tooltips

    21 March 2023 What is new Now you can apply page segmentation to Tooltips to provide context-based help for your users. For more information on how page segmentation works, please check the following wiki section . Where to find it In E...
  3. Release Note - Contact Form in the Assistant

    14 March 2023 What is new We have improved the experience of reaching out to our Support Team.  With the new Contact Form you can reach out to the team quicker and also upload files. How to find it In Portal: Click on Help > Contact Us...
  4. Setting up Single Sign On with Azure Active Directory

    Implement Single Sign-On (SSO) in Azure Active Directory for seamless user authentication. No new passwords required. Follow the step-by-step guide for setup.
  5. Release Note - Analytics export to CSV

    Export Userlane analytics data to a CSV file
  6. How to create good Tags

    Track and improve digital adoption with Tags in Userlane. Connect to HEART analytics for insights. Set up Tags with ease and analyze user interactions. Learn more now!
  7. Tags

    A Tag marks a single element that should be tracked to measure users’ interaction with that element within the underlying application. Learn how to use tags with Userlane.
  8. Release Note - Tags

    14 February 2023 What is new Tags allow you to track users’ interactions with specific elements or features of the underlying application.  The results can be visualized on the Task Success page , which helps you understand whether users ar...
  9. Guide Checklist

    Optimize your Guide's functionality, content, and engagement! Check clear goals, segment users, ensure stability, and interactive elements. Learn more here!
  10. Segment based on User Behavior

    Learn about user behavior segmentation, a powerful tool for targeting specific user groups. Explore parameters like first time active, last time active, and guide interaction. Examples included.