New Articles

  1. Release Note - Tags

    14 February 2023 What is new Tags allow you to track users’ interactions with specific elements or features of the underlying application.  The results can be visualized on the Task Success page , which helps you understand whether users ar...
  2. Guide Checklist

    Optimize your Guide's functionality, content, and engagement! Check clear goals, segment users, ensure stability, and interactive elements. Learn more here!
  3. Segment based on User Behavior

    Learn about user behavior segmentation, a powerful tool for targeting specific user groups. Explore parameters like first time active, last time active, and guide interaction. Examples included.
  4. T - Task Success

    Improve User Engagement and Task Completion with Task Success Rate. Measure and optimize important app elements.
  5. R - Retention

    Boost user engagement and ROI with a high Retention Score. Learn how to calculate and improve it. Understand limitations and follow best practices.
  6. E - Engagement

    Maximize User Engagement: Learn how to track and improve user involvement in your application. Engaged users learn faster, return more often, and boost your business results. Check Best Practices.
  7. A - Adoption

    Adoption Score: Measure, Improve, and Grow User Engagement. Increase ROI and Productivity. Check the Best Practices.
  8. H - Happiness

    NPS: Measure user loyalty and satisfaction to drive higher productivity, cost reduction, and employee retention. Discover Best Practices
  9. Release Note - Task Success

    14 February 2023 What’s new Now you can easily find out if users are interacting with important parts of your application!  This metric will help you understand if users are interacting with tasks and interesting elements to be aware if users c...
  10. Release Note - Multi-application analytics

    14 February 2023 What’s new We’ve released a dashboard that shows you all your HEART scores and main metrics.  It is a general overview of all the applications/tools that have Userlane’s HEART enabled across the business and for each the main m...