New Articles

  1. User event export

    The API user event export allows you to retrieve data containing the events (interactions) a User had with your Guides.
  2. Release Note - Showing URL fragments in HEART analytics

    What is new Your application’s web addresses were shown in the HEART analytics without the part that comes after the # symbol (also called fragments). HEART analytics now include the fragments too, so you can track which parts of the application ...
  3. Release Note - User Segmentation for Tooltips

    Release demo Your browser does not support HTML5 video. What is new Now you can apply user segmentation to display Tooltips (Hints & Beacons) only to specific target groups. For more information on user segmentation, please check the fol...
  4. Release Note - Improved user interaction experience with NPS

    What is new NPS can now be closed only if the user actively engages with them by clicking the Close button. No action is required from your side, everything is handled by Userlane. CHECK OUR ROADMAP ...
  5. Release Note - Tooltips: Hints & Beacons

    What is new We are expanding the use cases for which Tooltips can be used. Managers can now choose the tooltip type: hint or beacon. Hints are used to explain an element to help users complete a process. Beacons are used to highlight  an elem...
  6. Release note - Assist users when completing tasks by validating inputs

    What is new The process of validating data has been done so far with the help of pre-defined texts - the user cannot continue the Guide if the text is not matched. We have now expanded our data validation capabilities. If a specific value step t...
  7. How to use Regular Expressions for Data Validation

    Discover how Regular Expressions validate data, enforce formats, and improve accuracy. Examples provided for common use cases. Enhance data quality with Regex!
  8. Add Step input validation

    Ensure workflow stability and data quality with Data Validation in Userlane Guides.
  9. Userlane Analytics

    Optimize software adoption with HEART and Content Analytics. Increase usage, improve experience, reduce underused software, and boost productivity. Learn more now.
  10. Fixes and Improvements - March

    Portal improvements Performance The “All Guides” table export includes a list of Guide names and their corresponding Guide IDs. Stability UI improvements of loading and empty states as well as numbers format and illustrations. Scalab...