New Articles

  1. Release Note - Retention Page

    07 November 2022 What is new Now you can check if the users continue utilizing the application and if they keep coming back.  Retention metric tracks how likely your users are to return to your application with metrics like stickiness, retent...
  2. Release Note - Drag & Drop Steps

    14 November 2022 What's new Now you can drag and drop steps within a Guide in Editor. In case that you need to change the order of a Guide or you just made a mistake now easily you can move the step and change the order. Restructure a Guide fas...
  3. Release Note - Adoption Page

    07 November 2022 What's new Within Userlane Analytics you will be able to see new useful metrics in the Adoption page, now you would be able to check how many (expected) users are visiting your application and how widely they use.  How to fi...
  4. How to create a good Announcement

    Learn how to create effective Announcements for your application. Set a clear strategy, target the right audience, and use concise content. Combine with Guides for optimal results. Examples provided.
  5. Userlane Roadmap

    Discover Userlane's Roadmap and join our Customer Research Community to shape features, gain early access, and tailor updates to your needs.
  6. User Details and Activities

    Access User Details and Activities in Userlane Portal. Check Guide completion, target users, review activities, and validate user information.
  7. Release Note - Tooltips Language Translation

    10 October 2022 What's New Now you can translate your Tooltips' text by exporting and importing the global translation file (which can be downloaded in CSV or XLSX format). How to do this?  You can translate your Tooltips' text in Userlane Po...
  8. Release Note - NPS

    18 October 2022 What's New NPS stands for Net Promoter Score, a metric used in customer experience. NPS measures the loyalty of your users and how likely they are to recommend your application to other users. Now you can measure your NPS with...
  9. How to create good Tooltips

    Enhance user experience with tooltips: choose hints or beacons, combine with announcements/guides. Boost engagement, optimize forms, explain errors, and position icons strategically.
  10. Userlane Content Types

    Discover the 5 Types of Userlane Content: Guides, Tooltips, Announcements, Pop-Ups, and NPS. Create engaging content with Userlane Editor and Portal