New Articles

  1. Release Note - Tooltip boxes automatically adjust their size

    10 January 2023 What’s new A  Tooltip  is used to provide  additional information  to the end user. That is why we improved how the Tooltips are displayed based on the amount of text. Userlane will automatically adjust the dimensions...
  2. Release Note - Understand your Guides' performance with a new metric: failure rate

    21 December 2022 What's New We have added a new metric that is called Failure rate and you will find it in your step details report for you to prioritize better what needs to be fixed within your Guides.   In case you deal with multiple s...
  3. Release Note - Element selector: Improved UX and functionality

    Release Demo Your browser does not support HTML5 video. What’s new We have revamped the code selector section. The update brings new functionalities that help Managers refine the selector: Element uniqueness informs Managers if multipl...
  4. Release Note - Manage Single sign-on (SSO) and Browser Extension configuration from the Portal

    30 November 2022 What's New There is good news for customers that are using Single sign-on (SSO) and the Browser Extension. It now is possible to manage the configuration for both of these functionalities from within the Portal, without having...
  5. Release Note - Analytics Data for more than one year

    04 January 2023 What's new? We have expanded the time frame for the Analytics data. Now, you have the possibility to see data back since you were with us. Earlier this year, you could only see the last  6 months of data in analytics. Last quar...
  6. Copy Guides between multiple applications

    Copy Guides from one application to another within Userlane Portal. Learn what's included, permissions required, and how to perform the copy. Language mapping options available.
  7. Release Note - Copy Guides between multiple applications

    05 December 2022 What’s new There is good news for customers who manage multiple similar applications. We are very excited to announce that Guides can now be copied from one application to another that you have access to. When to use  I...
  8. Release Note - Engagement Page

    18 November 2022 What's New Within Userlane Analytics you will be able to see new useful metrics on the Engagement page and you can check if the users actively engage and interact with your application.  Where to find it Sign into Portal > ...
  9. Release Note - Guide step boxes automatically adjust their size

    17 November 2022 What’s new We have improved the way in which Guide steps are shown to the user.  Userlane will automatically adjust the dimensions of each box to its content, as not every step within a Guide requires a lot of text. ...
  10. Release Note - Cross Origin iFrame support for Userlane Browser Extension

    16 November 2022 Some web applications use iFrames to render content from other sources. We call these "cross-origin iFrames".  What's New We have improved the Userlane selector algorithm to support the selection of elements within a cross-o...