Content Analytics
Evaluate how different users interact with your support content, and get live engagement insights on your in-app notifications, Guides, and Tooltips and find content that needs optimization easily.
Why use it
Use the analytics to
measure your content performance
find content that needs optimization
analyze guides and announcements in-depth
The metrics are answering the questions below:
| Goal | Metrics | ||
|---|---|---|---|
| Userlane Content Overall | Users view and interact with Userlane content | Views Interactions Content Types | |
| Guides | Users start Guides and can complete them | Overall Performance Individual Performance Analytics Error Log | Read more |
| Announcements | Users view and interact with Announcements | Overall Performance Individual Performance | Read more |
