Userlane.js Cookies

Here is a summary of all cookies and localStorage items that Userlane’s embeddable frontend package (userlane.js) might store on the user’s device.

NameTypePurposeStorage DurationRequired
userlane-context
Cookie (first party)
Storing status of the UI and related context of Userlane
5 minutes
Yes
userlane-app-session
Cookie (first party)
Storing status of Userlane analytics session
30 minutes
Only when adoption analytics is enabled
userlane-user
Cookie (first party)
Identify the user to show consistent status of content (e.g. mark guide as done)5 years
Only in cases when no user identifier is passed into the Snippet
userlane-assistant-cont ext
Localstorage
Storing status of the UI and related context of Userlane
indefinitely
Yes


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