New Articles

  1. Setting up Single Sign On with ADFS

    Easily authenticate users with Single Sign-On (SSO) using SAML 2 protocol. Follow steps to configure SSO with ADFS and test the implementation.
  2. SSO Implementation

    Discover the benefits of Single Sign-On (SSO) for Userlane. Seamlessly authenticate users and effortlessly roll out Userlane to all end users. Learn how to configure SSO, install the Userlane Extension, and troubleshoot any visibility issues.
  3. Release Note - Tooltip reposition

     20 June 2022 What's new? We have listened to your feedback that you would like to choose where your tooltips sit. We have enabled the option to adjust the position of your tooltips and place them in different 8 spots.  Now you can: Use the A...
  4. Release note - Analytics Data up to one year

    22 June 2022 What's new? We have listened to your feedback that six months of data were not enough to evaluate Userlane's performance.  Based on this, we have expanded the time frame for the Analytics data. Now, you have the possibility to see ...
  5. Frequently Asked Questions (FAQ)

    Discover frequently asked questions (FAQ) about Userlane: account management, login issues, guide visibility, content creation, testing, security, branding, and more. Find answers to common queries here!
  6. Release Note - Tooltips (Beta)

    27 April 2022 What's new?  Here we are with another great addition on how to create helpful content for your users. Here we are with another great addition on how to create helpful content for your users. In addition to Guides and Announcemen...
  7. Release Note - New Editing Experience

    19 April 2022 What's new We are very excited to be releasing a completely new editing experience for all our users, the week following the Easter holidays. The most visible change is that the Editor and content overview are now being displayed ...
  8. Release Note - UX improvements within Guides

    21 March 2022 What’s New We have released the UX improvement to the step analytics to provide you with more insights into u ser engagement and Guides' performance .  The step details page will show the number of users that have r...
  9. Release Note - Avatar Reposition

    17 March 2022 What's new Now end-users are able to move the Assistant avatar.   Avatar Reposition lets your end-users move the Assistant avatar whenever it conflicts with your application’s UI. End-Users can hover over the Assistant avatar...
  10. Release note - UX improvements

    10 February 2021 What's new UX improvements  We have released the following UX improvements to the Userlane Portal to make it easier for you to navigate to and better distinguish company account settings from personal user settings . Th...