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Created On: 03/10/2025
in Release Notes 2025
Improvements Portal We improved wording in some areas of the Portal to increase clarity. We improved the UI in the header and Snippet setup page to unify design. We improved readability by updating colors in the UI Assistant We imp...
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Created On: 02/05/2025
in Release Notes 2025
Improvements Portal We have released the Benchmark Color Disabling feature flag. This update replaces dynamic color-based benchmarking with a static interval system. Scores are now assigned colors based on fixed ranges (0-20, 21-40, 41-60, 61-...
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Created On: 02/03/2025
in AI Assistant
The AI Assistant lets your users ask a question in their own words and get a written answer, drawn from the Userlane content you have published, without leaving the application they are working in. Instead of searching through a list of Guides or ...
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Created On: 01/02/2025
in Release Notes 2024
Improvements Portal We improved Segment dropdowns by sorting them alphabetically, making them easier to browse and use. Editor We improved our ability to record Guides on top-layer elements when they present as dropdowns in the underlying ...
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Created On: 12/10/2024
in Create & Build
Text formatting empowers content creators to craft more engaging and professional content. With this improvement, you can now enhance your text with bold and italic formatting, organize information using bulleted and numbered lists, and insert...
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Created On: 12/02/2024
in Release Notes 2024
Improvements Other We implemented a queuing service that will later be connected to multiple Userlane features. Our goal is to make Userlane more scalable when Managers run multiple features in parallel (e.g., user import/export, languages imp...
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Created On: 11/05/2024
in Release Notes 2024
Improvements Portal We have updated the custom date range to display all data, allowing customers to filter for any timeframe they need. Editor We added the step automation functionality to right click and double click step types in the...
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Created On: 10/09/2024
in AI Assistant
How does the AI Assistant find content? When a user interacts with the AI Assistant chat interface, the AI Assistant can offer Userlane Guides as a response to assist the user in completing their task. But how will the AI Assistant know which Gui...
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Created On: 10/09/2024
in Release Notes 2024
Improvements Portal We aligned user calculations on the Retention page to be consistent with the Adoption and Engagement pages in HEART. Editor We added support for top-layer elements in Guides so that Guide steps can be recorded on thes...
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Created On: 09/23/2024
in Setup Seamless Rollout
Microsoft Edge, Mozilla Firefox, and Google Chrome allow the silent installation of Browser Extensions. This way, the users do not have to manually install the Browser Extension themselves, but rather the IT Admins can roll out the Browser Extensi...