New Articles

  1. Release Note - Process automation via Guides

    Release Demo Your browser does not support HTML5 video. What’s new Some processes require a lot of steps by the user that have no deeper purpose other than navigating to the correct place in the application or entering the same informatio...
  2. Fixes and Improvements - July

    Portal improvements  Customization & Design Smaller UI improvements, e.g. paddings have been adjusted in the HEART Analytics pages. Smaller UI updates of buttons in the Portal. Scalability The date picker in the Portal now uses "Current mon...
  3. Supported ISO codes for Content Auto-Translation

    The auto-translation feature in Userlane DAP supports the following ISO 3166-1 codes
  4. Translate a Guide

    Translation in Userlane: best practices for efficient translations within Userlane, via export/import, or in the Userlane Editor. Check the advantages of auto-translation.
  5. Release Note - Auto-translation for Guides

    Release Demo Your browser does not support HTML5 video. What’s new Managers now have the option to auto-translate Guide content from a selected source language into any number of target languages with the click of one button. The auto-tr...
  6. Release Note - URL parameters in HEART

    What is new We are excited to announce the latest improvement to our analytics. The HEART analytics displayed application URLs by removing everything after the "?" character, commonly known as parameters. This made it easier to see the URLs in a ...
  7. Refine the selector

    Learn how to refine element selection in Userlane for precise Guides, Tooltips, and Tags. Optimize user experiences effortlessly.
  8. Release Note - Logos on the Applications dashboard

    What is new Logos on the "Your application" dashboard were taking the Avatar image. In many cases, this was the same image so every application looked the same at first glance.  We now catch the favicon of the default URL to present it as a logo...
  9. Release Note - NPS AI insights

    What is new Your browser does not support HTML5 video. Your NPS analytics now has AI insights. Our intention was to offer you a short and quick overview of the user sentiment. This enables you to quickly understand and identify areas that requ...
  10. Fixes and Improvements - June

    Portal improvements  Customization & Design We updated the UI of the Guide section (previously Manage section). Visual changes include a new hover state that aligns better with the overall appearance. The "Promote" action can now be found in the...