New Articles

  1. Release note - Surveys

    What is new Your browser does not support HTML5 video. Understanding user sentiment is the key step to improve your digital adoption efforts. Previously, we used NPS surveys to measure the user loyalty. However, NPS surveys are limited to ...
  2. NPS analytics

    Enhance user experience by bringing Net Promoter Score (NPS) analytics into your app.
  3. Survey analytics

    Measure user happiness and track digital adoption progress with surveys. Effortlessly gather feedback and analyze sentiments. Learn more.
  4. Create and activate Surveys

    Elevate user experience with Userlane's Surveys! Measure happiness effortlessly using smiley-based scales. Create, customize, and analyze surveys now.
  5. Release Note - Improved HEART scores

    What is new Instead of visually presenting the scores with circles, we've transitioned to using a speedometer to represent your main scores for HEART letters. Currently, we are using a 5-point scale for every letter's assessment. Previously we've...
  6. Process automation via Guides

    Optimize Workflows and Guideflow with Userlane Process Automation: Automate Guide steps to enhance efficiency and cut costs.
  7. Release Note - Process automation via Guides

    Release Demo Your browser does not support HTML5 video. What’s new Some processes require a lot of steps by the user that have no deeper purpose other than navigating to the correct place in the application or entering the same informatio...
  8. Fixes and Improvements - July

    Portal improvements  Customization & Design Smaller UI improvements, e.g. paddings have been adjusted in the HEART Analytics pages. Smaller UI updates of buttons in the Portal. Scalability The date picker in the Portal now uses "Current mon...
  9. Supported ISO codes for Content Auto-Translation

    The auto-translation feature in Userlane DAP supports the following ISO 3166-1 codes
  10. Translate a Guide

    Translation in Userlane: best practices for efficient translations within Userlane, via export/import, or in the Userlane Editor. Check the advantages of auto-translation.