New Articles

  1. Seamless Rollout Troubleshooting

    Discover solutions for common SSO challenges. Troubleshoot errors, certificates, and security issues for seamless access.
  2. App Discovery

    Enhance SaaS efficiency with Userlane App Discovery. Identify, track, and optimize software usage to reduce costs and streamline your organization's applications.
  3. Snippet Implementation in MS Dynamics

    Learn how to effortlessly integrate the Userlane .js code snippet into Microsoft Dynamics CRM using a global ribbon button. Enable Userlane's powerful assistant with a single click, making it accessible across Dynamics CRM. Discover the step-by-step implementation process and best practices. Make your CRM workflow smoother with Userlane. Check out the example screenshots for a clear understanding.
  4. Fixes and Improvements - August

    Portal improvements  Customization & Design Our loading states in the Portal have been improved and are more consistent now. You will notice all of them have nicely rounded corners and a smoother transition to the loaded state. When navigatin...
  5. Release note - Surveys

    What is new Your browser does not support HTML5 video. Understanding user sentiment is the key step to improve your digital adoption efforts. Previously, we used NPS surveys to measure the user loyalty. However, NPS surveys are limited to ...
  6. NPS analytics

    Enhance user experience by bringing Net Promoter Score (NPS) analytics into your app.
  7. Survey analytics

    Measure user happiness and track digital adoption progress with surveys. Effortlessly gather feedback and analyze sentiments. Learn more.
  8. Create and activate Surveys

    Elevate user experience with Userlane's Surveys! Measure happiness effortlessly using smiley-based scales. Create, customize, and analyze surveys now.
  9. Release Note - Improved HEART scores

    What is new Instead of visually presenting the scores with circles, we've transitioned to using a speedometer to represent your main scores for HEART letters. Currently, we are using a 5-point scale for every letter's assessment. Previously we've...
  10. Process automation via Guides

    Optimize Workflows and Guideflow with Userlane Process Automation: Automate Guide steps to enhance efficiency and cut costs.