New Articles

  1. Improvements and Fixes - September

    Improvements Portal Filters for segments and date ranges are now preserved as query parameters, maintaining the chosen state after refresh. The content analytics section on the App Overview page now links directly to the relevant content pages...
  2. Tasks

    Overview Tasks are a new content type in the Userlane Editor designed to power the Task Success analytics page in the Userlane Portal. Unlike Guides or Announcements, Tasks have no end user–facing UI. Once created, saved, and activated, a Task wo...
  3. How to work with SubSelectors

    Learn how to create precise element targeting in Userlane using subSelectors. Step-by-step guide with best practices and common pitfalls to avoid.
  4. Improvements and Fixes - August

    Improvements Portal Added API authentication token - customers can now use a secret key with each API request for extra security Added a filter to show all Guides with errors in the Guides list (Guide Analytics page). Introduced daily an...
  5. Improvements and Fixes - July

    Improvements  Portal We updated segment table sorting, so that lists are now filtered by last updated by default. We removed the App discovery section from the Applications page to avoid metrics duplication. We updated the UI of the card...
  6. How Userlane Uses AI

    At Userlane, we integrate artificial intelligence (AI) to enhance the experience across our platform. Our AI capabilities are designed with data security, user value, and transparency in mind. We use a locally hosted version of OpenAI’s langua...
  7. API Authentication token

    Overview The Authentication Token allows you to prevent unauthorised use of the Userlane snippet by adding authentication and verification steps. When included into Userlane snippet, the token is passed to API during initialization to authentic...
  8. Improvements and Fixes - June

    Improvements  Portal Updated media modal for a better visual experience on the Welcome slide’s Portal page. Adjusted color logic for the Heart scores: high scores now display in green instead of yellow to better reflect performance. Edit...
  9. Validator Analytics

    About Validator Analytics The Validator Analytics page provides insights into the performance of Validators. These analytics help Validator creators monitor effectiveness, identify friction points, and optimize validation experiences across t...
  10. Improvements and Fixes - April

    Improvements  Portal We introduced a custom color picker on the Customize page. We enhanced the design system with improvements and resolved various bugs. We updated the UI dropdown in the email notification settings with a new component...