New Articles

  1. Improvements and Fixes - December

    Improvements  Portal We’ve updated some double-axis analytics charts for better readability and clearer comparisons. We’ve improved Task Trends by implementing new simpler signals on the Tasks page. We’ve refined the donut chart styling with ...
  2. Improvements and Fixes - November

    Improvements  Portal The Task detail page is now available and shows overall interaction with actions in a bar view. You can see engagement per task and how many times users interacted with each individual action. We’ve updated the “With errors”...
  3. Improvements and Fixes - October

    Improvements Portal Portal Tables: Introduced a new, clearer table header structure. Messages: Added filtering by Message status, so you can easily view only active or draft messages. App Discovery: Discovering additional 90 apps. ...
  4. Create Userlane Content with AI

    Overview The Content Agent helps you create Guide text faster with the power of AI. It’s part of Userlane’s mission to make digital adoption simple, fast, and scalable. With the Content Agent, you can: Generate Guide text automatically in your...
  5. Improvements and Fixes - September

    Improvements Portal Filters for segments and date ranges are now preserved as query parameters, maintaining the chosen state after refresh. The content analytics section on the App Overview page now links directly to the relevant content pages...
  6. Tasks

    Tasks in Userlane are a background content type for measuring multi-step workflows. They automatically collect user interaction data to power Task Success analytics, helping enterprises track adoption, identify friction points, and improve productivity with actionable insights.
  7. How to work with SubSelectors

    Learn how to create precise element targeting in Userlane using subSelectors. Step-by-step guide with best practices and common pitfalls to avoid.
  8. Improvements and Fixes - August

    Improvements Portal Added API authentication token - customers can now use a secret key with each API request for extra security Added a filter to show all Guides with errors in the Guides list (Guide Analytics page). Introduced daily an...
  9. Improvements and Fixes - July

    Improvements  Portal We updated segment table sorting, so that lists are now filtered by last updated by default. We removed the App discovery section from the Applications page to avoid metrics duplication. We updated the UI of the card...
  10. How Userlane Uses AI

    At Userlane, we integrate artificial intelligence (AI) to enhance the experience across our platform. Our AI capabilities are designed with data security, user value, and transparency in mind. We use a locally hosted version of OpenAI’s langua...