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# Changelog

New updates and improvements

{% updates format="full" %}
{% update date="2026-10-31" tags="improvement,fix" %}

## Improvements and fixes, October 2026

**Improved:** New Goal metrics, including NPS score and Validator compliance rate, and action testing for Contextual Actions

**Fixed:** Goal progress and start values, and Guide steps inside pop-up dialogs

<a href="/changelog/2026/improvements-and-fixes-october-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-09-30" tags="improvement,fix" %}

## Improvements and fixes, September 2026

**Improved:** Time windows for Goals, downloads for HEART 2.0 charts, and Editor terminology aligned with the Portal

**Fixed:** HEART 2.0 loading and display issues, and Contextual Action builder issues

<a href="/changelog/2026/improvements-and-fixes-september-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-08-31" tags="improvement,fix" %}

## Improvements and fixes, August 2026

**Improved:** Analytics no longer record events while the Editor is open, and auto-translation for Validators

**Fixed:** Validator issues in the Editor and Guides not starting from the Assistant

<a href="/changelog/2026/improvements-and-fixes-august-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-07-31" tags="improvement,fix" %}

## Improvements and fixes, July 2026

**Improved:** KPI cards on the Guide step details page and more reliable element identification

**Fixed:** Segment filtering in analytics and Contextual Action issues in the Assistant

<a href="/changelog/2026/improvements-and-fixes-july-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-06-30" tags="improvement,fix" %}

## Improvements and fixes, June 2026

**Improved:** AI Assistant and Contextual Actions as Guide starting points in analytics, and fewer sign-in windows with the browser extension

**Fixed:** Editor crashes on certain Guides and Contextual Action triggers

<a href="/changelog/2026/improvements-and-fixes-june-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-06-22" tags="feature" %}

## Expanded Analytics API: Tasks endpoints

**New:** Two new Tasks API endpoints for aggregated task data and step-level action events, completing the Analytics API suite.

<a href="/changelog/2026/expanded-analytics-api-tasks-endpoints.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-05-31" tags="improvement,fix" %}

## Improvements and fixes, May 2026

**Improved:** Healthcare applications in App Discovery and SharePoint as a video source

**Fixed:** User attribute issues and Guide PDF exports

<a href="/changelog/2026/improvements-and-fixes-may-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-05-13" tags="feature" %}

## Expanded Analytics API: Guide progress, Tags, NPS and Survey endpoints

**New:** Four new Analytics API endpoints for pulling Tags, NPS, Surveys, and Guide progress data into BI tools.

<a href="/changelog/2026/expanded-analytics-api-guide-progress-tags-nps-and-survey-endpoints.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-04-30" tags="improvement,fix" %}

## Improvements and fixes, April 2026

**Improved:** Auto-translation for Customize texts and a case sensitivity option for segments

**Fixed:** Segment and user attribute issues, and auto-translation timeouts in the Editor

<a href="/changelog/2026/improvements-and-fixes-april-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-03-31" tags="improvement,fix" %}

## Improvements and fixes, March 2026

**Improved:** AI model upgrade for better response quality

**Fixed:** Tooltip positioning and Validator behavior on complex applications

<a href="/changelog/2026/improvements-and-fixes-march-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-03-24" tags="feature" %}

## New manager roles

**New:** Four new roles (Portfolio Owner, Analytics Viewer, Finance Manager, Deployment Manager) for more precise access control.

<a href="/changelog/2026/new-manager-roles.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-02-28" tags="improvement,fix" %}

## Improvements and fixes, February 2026

**Improved:** Better keyword search in the Editor and cooldown period for looped Tasks

**Fixed:** Auto-translation reliability and multiple Moderator access issues

<a href="/changelog/2026/improvements-and-fixes-february-2026.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2026-01-31" tags="improvement,fix" %}

## Improvements and fixes, January 2026

**Improved:** AI Assistant now uses the customer's avatar and tracks language classification

**Fixed:** Editor crashes with Tasks and segment analysis issues

<a href="/changelog/2026/improvements-and-fixes-january-2026.md" class="button primary">Read full update</a>
{% endupdate %}
{% endupdates %}

{% updates format="full" %}
{% update date="2025-12-31" tags="improvement,fix" %}

## Improvements and fixes, December 2025

**Improved:** Better analytics chart readability and Task Trends signals

**Fixed:** Tooltip icon detaching from elements on tables with CSS anchoring

<a href="/changelog/2025/improvements-and-fixes-december-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-11-30" tags="improvement,fix" %}

## Improvements and fixes, November 2025

**Improved:** Task detail page with per-action interaction bar view

**Fixed:** Validator rendering at viewport bottom and Input Action event frequency for Tasks

<a href="/changelog/2025/improvements-and-fixes-november-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-10-31" tags="improvement,fix" %}

## Improvements and fixes, October 2025

**Improved:** New table headers, Message status filtering, 90 additional apps in App Discovery

**Fixed:** Duplicate entries in App Discovery and segment user count accuracy

<a href="/changelog/2025/improvements-and-fixes-october-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-09-30" tags="improvement,fix" %}

## Improvements and fixes, September 2025

**Improved:** Persistent segment and date filters, direct content analytics linking from App Overview

**Fixed:** Cross-origin iFrame recording performance and Tooltip save issues

<a href="/changelog/2025/improvements-and-fixes-september-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-08-31" tags="improvement,fix" %}

## Improvements and fixes, August 2025

**Improved:** API authentication token for extra security and daily Announcement/Survey reminders

**Fixed:** AI functionality loading in the Portal and Tooltip code selector save issues

<a href="/changelog/2025/improvements-and-fixes-august-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-07-31" tags="improvement,fix" %}

## Improvements and fixes, July 2025

**Improved:** Updated HEART card design and alphabetical app sorting in side navigation

**Fixed:** Guide routing for chapters and Validator publishing before save

<a href="/changelog/2025/improvements-and-fixes-july-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-06-30" tags="improvement,fix" %}

## Improvements and fixes, June 2025

**Improved:** AI Assistant error handling and nested cross-origin iFrame support

**Fixed:** CORS policy blocking Assistant for iFrame customers and content filter false positives

<a href="/changelog/2025/improvements-and-fixes-june-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-05-31" tags="improvement,fix" %}

## Improvements and fixes, May 2025

**Improved:** AI Assistant general knowledge responses and improved search mechanism

**Fixed:** AI Assistant question parsing and SSO authentication redirect

<a href="/changelog/2025/improvements-and-fixes-may-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-04-30" tags="improvement,fix" %}

## Improvements and fixes, April 2025

**Improved:** Custom color picker on the Customize page

**Fixed:** Validator Preview mode and multi-language unpublishing

<a href="/changelog/2025/improvements-and-fixes-april-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-03-31" tags="improvement,fix" %}

## Improvements and fixes, March 2025

**Improved:** Editor element recognition in cross-origin iFrames

**Fixed:** NPS and Survey insights endpoints and hyperlink asterisk rendering

<a href="/changelog/2025/improvements-and-fixes-march-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-02-28" tags="improvement,fix" %}

## Improvements and fixes, February 2025

**Improved:** Portal UI readability and Tooltip Guide title display for multi-language

**Fixed:** Confluence integration configuration and Guide Error analytics data

<a href="/changelog/2025/improvements-and-fixes-february-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2025-01-31" tags="improvement" %}

## Improvements and fixes, January 2025

**Improved:** Static HEART score color ranges and auto-translation for longer Guides

<a href="/changelog/2025/improvements-and-fixes-january-2025.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-12-31" tags="improvement,fix" %}

## Improvements and fixes, December 2024

**Improved:** Alphabetical Segment dropdowns and recording Guides on top-layer dropdown elements

**Fixed:** Guide re-triggering from cookie duplication and text formatting from underlying app styles

<a href="/changelog/2024/improvements-and-fixes-december-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-11-30" tags="improvement,fix" %}

## Improvements and fixes, November 2024

**Improved:** Queuing service for running multiple features in parallel

**Fixed:** Close button alignment on enlarged images and CSS syntax in the code selector

<a href="/changelog/2024/improvements-and-fixes-november-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-10-31" tags="improvement,fix" %}

## Improvements and fixes, October 2024

**Improved:** Custom date range filtering and step automation for right-click and double-click steps

**Fixed:** Guide access order for end users and enlarged image button alignment

<a href="/changelog/2024/improvements-and-fixes-october-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-09-30" tags="improvement,fix" %}

## Improvements and fixes, September 2024

**Improved:** Retention page user calculations aligned with Adoption and Engagement, top-layer element support

**Fixed:** Tooltip icon bounce on scroll in tables and Editor closing when editing Tags

<a href="/changelog/2024/improvements-and-fixes-september-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-08-31" tags="improvement,fix" %}

## Improvements and fixes, August 2024

**Improved:** Tooltips and Tags added to Segment usage section, end date validation for Messages

**Fixed:** Survey end date validation and Tooltip title editing in the Editor

<a href="/changelog/2024/improvements-and-fixes-august-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-07-31" tags="improvement,fix" %}

## Improvements and fixes, July 2024

**Improved:** HEART card hover effects, Browser Extension search, and AI insights prompt improvements

**Fixed:** Happiness page blurring condition and published content hidden in analytics tables

<a href="/changelog/2024/improvements-and-fixes-july-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-06-30" tags="improvement,fix" %}

## Improvements and fixes, June 2024

**Improved:** Weekly and bi-weekly Announcement repeats, HEART score calculation for all-apps page

**Fixed:** User Import with archived attributes and data-deletion/anonymization process

<a href="/changelog/2024/improvements-and-fixes-june-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-05-31" tags="improvement,fix" %}

## Improvements and fixes, May 2024

**Improved:** Alphabetical Page Segment sorting and searchable User Segment filters in analytics

**Fixed:** Survey title display, response rate calculation, and date picker save issues

<a href="/changelog/2024/improvements-and-fixes-may-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-04-30" tags="improvement,fix" %}

## Improvements and fixes, April 2024

**Improved:** Analytics line chart animations and User Segment preview pagination

**Fixed:** Announcement interaction graph Y-axis swap and Segment search on Guide edit page

<a href="/changelog/2024/improvements-and-fixes-april-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-03-31" tags="improvement,fix" %}

## Improvements and fixes, March 2024

**Improved:** New date range picker in HEART and Content Analytics pages

**Fixed:** BypassSSO setting visibility and Guide auto-start via direct links

<a href="/changelog/2024/improvements-and-fixes-march-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-02-29" tags="improvement,fix" %}

## Improvements and fixes, February 2024

**Improved:** Shadow DOM isolation for appended Tooltips and large content export reliability

**Fixed:** Alignment/Automation settings overwrite and Editor closing on specific pages

<a href="/changelog/2024/improvements-and-fixes-february-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2024-01-31" tags="improvement,fix" %}

## Improvements and fixes, January 2024

**Improved:** Cross-origin iFrame handling with nested iFrame support and long URL performance

**Fixed:** Multi-app dashboard access for Moderators and Guides breaking on certain web pages

<a href="/changelog/2024/improvements-and-fixes-january-2024.md" class="button primary">Read full update</a>
{% endupdate %}

{% update date="2023-01-01" tags="improvement,fix,feature" %}

## 2023 and older

<a href="/changelog/2023-and-older/2023.md" class="button primary">Read older news and changes</a>
{% endupdate %}
{% endupdates %}


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